FAQ PAGE

Frequently Asked Questions

🛍️ Orders & Payments

What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placing them. Please contact us as soon as possible at support@bloomandsprout.com.

Will I receive an order confirmation?
Yes, once your order is placed you will receive a confirmation email with your order details.

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🚚 Shipping & Delivery

How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days, depending on your location.

Do you offer international shipping?
Yes, we ship worldwide. Shipping times may vary based on destination.

How can I track my order?
Once your order ships, you will receive a tracking number via email.

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🔄 Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging.

How do I start a return?
Contact us at support@bloomandsprout.com with your order number and reason for return.

When will I receive my refund?
Refunds are processed after the returned item has been inspected. Please allow 5–7 business days for the refund to appear in your account.

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🌿 Products

Are your items true to the photos?
Yes, we carefully select and present our products to reflect their true design, color, and quality. Slight variations may occur due to lighting and screen settings.

How do I care for my products?
Care instructions are listed on each product page to help you maintain their beauty and longevity.

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📩 Contact & Support

How can I contact Bloom & Sprout?
You can reach us anytime at:
📧 support@bloomandsprout.com
We respond within 24–48 business hours.